Shipping policy
Shipping Policy
Last updated: August 18, 2026
We aim to process and ship all orders as quickly as possible. Please review the information below for details about our shipping process.
Order Processing
Orders are typically processed within 1–3 business days after payment is confirmed. Orders are not normally processed or shipped on weekends or public holidays.
Once your order has been shipped, you will receive a confirmation email containing tracking information, when available.
Shipping Times
Estimated delivery times depend on your location and the shipping method selected at checkout.
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Sweden: Approximately 2–5 business days
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Europe: Approximately 3–8 business days
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Rest of the world: Approximately 5–15 business days
Please note that these are estimates and are not guaranteed delivery dates. Delays may occur due to customs, weather, carrier disruptions, holidays, or other circumstances outside our control.
Shipping Costs
Shipping costs are calculated and displayed at checkout based on your delivery address and the shipping option selected.
Any applicable customs duties, taxes, or import fees for international orders are the responsibility of the customer unless otherwise stated at checkout.
Tracking
When tracking is available, you will receive a tracking number by email after your order has been shipped. Please allow up to 48 hours for tracking information to update.
Incorrect or Incomplete Addresses
Customers are responsible for providing a correct and complete shipping address at checkout.
If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply to resend the order.
Lost or Damaged Packages
If your package appears to be lost or arrives damaged, please contact us as soon as possible with your order number and, if applicable, photos of the damaged package and items.
We will work with the shipping carrier to investigate the issue and determine the appropriate solution.
Changes to Orders
If you need to change your shipping address or order details, please contact us as soon as possible after placing your order. We cannot guarantee that changes can be made once an order has been processed or shipped.
Contact Us
If you have questions about your shipment or need assistance with an order, please contact our customer service team through the contact information provided on our website.